Introduction
This Privacy Policy serves as an informative guide detailing how Xdiag conscientiously collects, utilizes, and safeguards your personal information during your interaction with our website or when making a purchase from our store. Our unwavering commitment is to uphold your privacy, ensuring the utmost adherence to this Privacy Policy and the General Data Protection Regulation (GDPR).
Information Collection
We meticulously gather the ensuing personal information from your side:
- Contact Information: This encompasses particulars such as your name, email address, mailing address, and phone number.
- Payment Information: This pertains to sensitive data like your credit or debit card number and billing address.
- Shipping Information: This involves your shipping address and contact number.
- Order History: This section meticulously maintains records of products you’ve acquired from us along with corresponding purchase dates.
- Website Usage Data: This encompasses data related to the pages you access on our website and the products you explore.
Usage of Your Information
Your personal information serves the ensuing purposes:
- To proficiently process your orders and deliver the products and services you’ve solicited.
- To engage in communications with you regarding order-related matters, account status, and other pivotal information.
- To continuously enhance our website, products, and services.
- To tailor and personalize your shopping experience.
- To ensure unfaltering compliance with legal and regulatory obligations.
Information Sharing
We may collaborate with third-party service providers to facilitate the operation of our business. These service providers could include entities such as payment processors, shipping carriers, and marketing agencies. The sharing of your personal information with these third-party service providers transpires only to the extent required for the provision of their services to us.
We categorically assure that your personal information will not be traded or leased to third parties for marketing objectives without your explicit consent.
Information Security
We invest in reasonable measures designed to shield your personal information against unauthorized access, utilization, disclosure, modification, or obliteration. Our security arsenal consists of a range of technologies and protocols, notably encryption and firewalls, to underpin the robust defense of your personal information.
Privacy Preferences
You, as an esteemed user, hold the following choices regarding the collection and utilization of your personal information:
- If you prefer not to receive targeted advertising from us, you possess the option to opt out by contacting us at [email protected].
- For those wishing to gain access to their personal information or desiring corrections or deletions, we invite you to contact us at [email protected].
Rights of Data Subjects
In alignment with the GDPR, you are vested with the subsequent rights concerning your personal information:
- Right of Access: The prerogative to request access to your personal information, meticulously held by us.
- Right to Rectification: The entitlement to request rectification of any inaccurate or incomplete personal information we retain concerning you.
- Right to Erasure: The power to request the deletion of your personal information from our records.
- Right to Restriction of Processing: The authority to request restriction on the processing of your personal information.
- Right to Data Portability: The liberty to receive a structured, commonly used, and machine-readable copy of your personal information.
- Right to Object: The right to object to the processing of your personal information.
Changes to this Privacy Policy
We reserve the prerogative to periodically amend this Privacy Policy. In the event of substantial alterations, we will provide notice on our website and communicate such changes via email, provided you have furnished us with your email address.
Contact Us
Should any questions or clarifications regarding this Privacy Policy arise, please feel free to contact us at [email protected].